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POLICY FOR PMU TOUCH UPS

At our studio, we have a policy in place to ensure that our clients receive the best results and maintain the longevity of their permanent makeup. Please take note of the following guidelines regarding touch up sessions.

POLICY FOR RESCHEDULING & CANCELLATIONS

We understand that unforeseen circumstances may arise, leading to the need for rescheduling or canceling your permanent makeup appointment. To ensure efficient scheduling and fair policies, please take note of the following guidelines.

Initial Touch up

The first touch up session should be scheduled between 6-10 weeks after the initial pmu session.

This touch up is crucial to perfect the shape, color and density of the permanent makeup.

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Annual Touch Up

To maintain the desired look and ensure the longevity of the permanent makeup, clients are encouraged to schedule annual touch up sessions.

Annual Touch ups should be booked within 12-24 months after the previous touch up session.

These touch ups help maintain the color vibrancy and shape of the permanent makeup.

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Full Price Charge

If a client fails to schedule a touch up session within 24 months after their last touch up, they will be charged the full price for a new permanent makeup session.

This policy is in place to ensure that the permanent makeup remains fresh and satisfactory for our clients. 

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Please note that touch up sessions are essential for maintaining the desired results of permanent makeup. We highly recommend following the recommended timeframes to achieve the best outcomes. Our goal is to provide you with long-lasting and beautiful permanent makeup.

48 Hour Notice

To reschedule or cancel your permanent makeup appointment without any penalty, we require a minimum of 48 hours notice.

This allows us to accommodate other clients who may be on our waiting list and ensures the availability of our technicians.

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Deposit Requirements

A deposit is required to book all permanent makeup procedures.

The deposit amount will be communicated to you at the time of booking and will vary based on specific procedure. 

The deposit will be deducted from the total service cost at your appointment. 

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Deposit Refund Policy

If you provide a minimum of 48 hour notice for rescheduling or cancellation, your deposit will be fully refunded.

However, if you cancel your appointment in less than 48 hours before your scheduled time, the deposit will not be refunded. 

This policy is in place to compensate for technicians for the time reserved for your appointment and the potential loss of other clients. 

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We highly value your time and our commitment to providing quality service. By adhering to this policy, we can effectively manage our schedule and ensure the best possible experience for all our clients. Thank you for your understanding and cooperation.

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